The VoiCEs project aims to strength the children involvement in the evaluation and improvement of care quality in children’s hospitals, taking into account their opinions in modulating child-friendly care for inpatient services. In particular, the project will include the design, implementation, and evaluation of a children Patient-Reported Experience Measures (PREMs) Observatory on hospitalization.
The target group of this project is represented by all pediatric patients (0-17 years old) who receive hospital care in the 4 hospitals involved in the project. Although children are one of the most fragile segments of the population and the hospitalization experience can per se make them more vulnerable, usually hospitalized children do not have a chance to express an opinion about the care they received. Conversely, practitioners should make decisions considering children’s preferences and opinions.
The aim of the project is to design and implement a system ensuring that hospitalized children can continuously be involved and heard. This would help to identify which aspects of care in children’s hospitals should be improved from their point of view.
The long-term objective is to make inpatient care more child-friendly in children’s hospitals by taking into account the children’s reported experience.
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